§ 1 Agency

The pur group GmbH is a full-service event agency. It offers event concepts tailored to the specific requirements of the customer, as well as implementation and follow-up. The events include team exercises, incentives, kick-off events, conferences and indoor and outdoor adventure trips.

§ 2 Contract

Only these terms and conditions are part of the contract. The terms and conditions of the contract holder only apply if this has been expressly agreed in writing. A contract between the customer and pur group GmbH can only be concluded in writing. The basis of a contract between the customer and pur group GmbH is the individually configured offer and the calculation created on the basis of the pur group GmbH service rates. The customer does not incur any costs for the offer preparation including the calculation. A contract is concluded between the customer and pur group GmbH when the signed order confirmation is returned. If a third party has ordered for a customer, they are jointly and severally liable to pur group GmbH with the customer. pur group GmbH can demand an appropriate advance payment from the customer and/or the third party.

The scope of the contractual services provided by pur group GmbH is set out in detail in the confirmation. The respective terms and conditions of the business company or airline apply to the type of transport selected. pur group GmbH is not liable for the provision of the transport service itself. Subsidiary agreements such as additional services, special requests and special services require express confirmation.

All contract fees, cancellation and processing fees as well as other costs are due within 14 days of the invoice date. Costs for special services (additional agreements) and expenses incurred will be billed separately.

The customer can only offset claims from pur group GmbH if the customer's counterclaim is undisputed or if there is a legally binding title. A right of retention and a retention of payments are excluded unless they are based on the same contractual relationship.

If necessary, pur group GmbH reserves the right to change the transport company, the transport, the departure or return location, as well as changes to the arrival and departure times or the route, and these are permitted provided that this is reasonable for the customer. No liability is accepted for any damage resulting from this.

pur group GmbH reserves the right to change the agreed, confirmed prices for objectively justified, significant and unforeseeable reasons (reduction in the number of participants, changes in fuel prices, taxes, fees, charges, etc.) to the extent that their increase per participant affects the participant price (total price: number of participants).

The pur group GmbH can terminate the contract without notice if the customer behaves in a manner that is seriously in breach of the contract despite a corresponding warning. However, the pur group GmbH retains the right to contractual fees/prices less any expenses saved plus any costs incurred. In the event of claims by third parties, the customer must indemnify the pur group GmbH.

The customer’s warranty rights are determined by travel contract law pursuant to §§ 651 a ff BGB.

The customer is responsible for complying with passport, visa, customs, foreign exchange and health regulations. Any disadvantages arising from non-compliance with these regulations are at the customer's expense, unless pur group GmbH has failed to pass on the necessary information to the customer or has incorrectly provided it. This also applies in the event of changes to the aforementioned regulations after the contract has been concluded.

Any deviating changes to the contract as well as ancillary agreements and all declarations of intent, such as notices of termination, declarations of withdrawal, etc., must be in writing to be effective.

The invalidity of individual provisions of the event contract does not result in the invalidity of the entire contract. The same applies to these terms and conditions. Invalid provisions/conditions are to be replaced by a provision/condition that comes closest to their economic and legal content.

§ 3 Prices and payment terms

The customer is obliged to pay the applicable or agreed prices of pur group GmbH for the event and other services used by him. This also applies to services and expenses incurred by pur group GmbH for third parties at the request of the customer.

Billing is in euros. Exchange rate differences and bank charges for foreign payment methods are borne by the party obliged to pay. Advance payments in foreign currencies are included in the total invoice on the day of value.

pur group GmbH is entitled to demand an appropriate advance payment at any time. Unless the amount of the advance payment and the payment dates are otherwise agreed in writing in the contract, the following payment terms apply:

• 50% deposit upon conclusion of the contract as a guarantee, plus;
• 30% deposit 60 calendar days before the start of the event;
• Rest upon presentation of the invoice.

Complaints regarding invoicing must be reported to pur group GmbH immediately after they become known. The form of invoicing (recipient) must be communicated to pur group GmbH when the order is placed or at the latest when the service ends.

§ 4 Cancellation conditions

In the event of cancellation of a confirmed event for reasons beyond the organizer's control, which should always be made in writing in the interest of the customer and for reasons of evidence, the following cancellation conditions apply:

4.1. Complete cancellation

• After signing the order confirmation, if the entire event is cancelled up to 60 days before the start of the event, 65% of the event price must be paid.
• 75% of the event price must be paid 60 to 30 days before the start of the event
• 85% of the event price must be paid 29 to 7 days before the start of the event.
• From 6 days before the start of the event, 100% of the event price must be paid.

All amounts listed in the cost breakdown are taken into account and calculated.

4.2. Part - Cancellation

• Up to 30 days before the start of the event, 5% of the total number of participants can be cancelled free of charge (not valid for all hotel and flight bookings, see 4.3)
• Between 29 and 15 days before the start of the event, a further 5% of the total number of participants can be cancelled free of charge (not valid for all flight bookings, see 4.3)
• From 14 days before the start of the event we charge 90% of the event price per person

In case of partial cancellations, the price per person will be adjusted accordingly!

4.3. Special conditions for hotel and flight bookings

In the case of a reservation or booking of hotels and/or flights, the current cancellation conditions of the respective hotel/airline apply exclusively to reserved or booked hotel rooms/flights. The customer will be provided with the hotel/airline's cancellation conditions upon request. The cancellation conditions of 4.1 and 4.2 apply to all other services.

§ 5 Termination of the contract due to exceptional circumstances

If the event is made significantly more difficult, endangered or impaired as a result of force majeure that was not foreseeable at the time the contract was concluded or as a result of circumstances affecting pur group GmbH, in particular those outside the sphere of influence of pur group GmbH, both the organizer and the customer can terminate the contract. If the contract is terminated, pur group GmbH is entitled to demand appropriate compensation for the services already provided or still to be provided.

§ 6 Duty of care and liability

Pur group GmbH is liable within the scope of the duty of care of a prudent businessman for the conscientious organization and execution of the event, the careful selection and monitoring of the service providers, the accuracy of the service descriptions according to the offer and for the proper provision of the contractually agreed services. Pur group GmbH is liable for breaches of contractual obligations and torts only for intent and gross negligence, including intent or gross negligence on the part of representatives or vicarious agents. In the event of negligently causing damage that is not damage to life, body or health, liability is limited to EUR 4,000.00 per participant per event.

If the participation fee per participant exceeds EUR 1,350.00, the liability per participant is limited to three times the participation fee.

pur group GmbH is not liable for service disruptions in the area of ​​third-party services that are merely arranged (e.g. sporting events, exhibitions, etc.) and which are expressly identified as such in the confirmation.

Participation in sports activities or other similar activities is the responsibility of the customer or each participant. Sports facilities, equipment and vehicles must be checked by the customer or participant before use. pur group GmbH is only liable for accidents that occur during sports activities or other similar activities if pur group GmbH is at fault.

Liability for culpable injury to life, body or health remains unaffected. In this respect, we are liable for every degree of negligence.

§ 7 Security

Compliance with the highest international and internal safety standards is the most important framework for every event at pur group GmbH.

§ 8 Invalidity of individual provisions

The invalidity of individual provisions of the contract does not result in the invalidity of the entire contract.

§ 9 Place of jurisdiction

All legal relationships between the customer and the organizer are governed exclusively by the laws of the Federal Republic of Germany. The application of the UN Convention on Contracts for the International Sale of Goods of April 11, 1980 is excluded.

If the contractual partner is a merchant or a legal entity or an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB), the place of jurisdiction for all claims arising from this contractual relationship is Kempten im Allgäu.